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To ensure defensibility in electronic discovery, we employ a proven combination of automated checks,
human oversight and rigorously enforced protocols. Using our reporting tools, clients can always
track where documents are in the processing and review pipeline. Xerox Litigation Services’ Data
Processing Center contains precise workflow tracking, and each processing stage is managed by a
separate individual, with peer review and sign-off before advancing a file to the next stage.
Security
Security is also a critical component of our overall process. With one of the most impressive
technology infrastructures in the industry, we have developed comprehensive security protocols to
minimize risk and protect your data. Xerox Litigation Services is SAS 70 Type II certified, which
allows you complete transparency into how our security processes are managed and controlled.
One example of Xerox Litigation Services’ commitment to security is our state-of-the-art secondary
data center, which boasts double redundancy to ensure the safekeeping of your data. The Xerox-owned
facility is geographically and environmentally diverse and contains more than 5,500 square feet of
server space (15k square feet of total space). Designed to handle high-volume and high-throughput,
the facility has more than 2 petabytes of storage capacity. Biometric access is required to gain
entry into the secondary data center; the building itself is staffed by security 24×7. All
electronic processing takes place simultaneously at both the primary and secondary data centers. The
secondary facility is monitored remotely from the primary site.
Additional security measures include:
- Redundant back-up
- Disaster recovery
- Detailed audit trails
- Intrusion detection/monitoring
- Third-party ethical hacks and audits
All of these practices we employ are designed to keep your data secure and to ensure accurate and
efficient data processing.
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